Privacy Policy

TURNED TURTLE TRADER (OPC) PRIVATE LIMITED

Effective Date: 19 December 2024  |  Last Updated: 24 May 2026

This Privacy Policy explains how TURNED TURTLE TRADER (OPC) PRIVATE LIMITED collects, uses, stores, shares, and protects information received through this website, enquiry forms, email communication, business discussions, quotation requests, and related trade interactions.

This policy applies to visitors, prospective customers, suppliers, vendors, business partners, and other persons who interact with us through this website or by electronic communication.

This Privacy Policy is intended to be aligned with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, applicable rules framed thereunder, and other laws as may be applicable from time to time. The DPDP Act, 2023 provides a legal framework for processing digital personal data for lawful purposes while recognising the rights of individuals in relation to their personal data.

1. Company Information

For privacy-related queries, corrections, withdrawals, or complaints, users may contact us at the above email address.

2. Information We May Collect

We may collect the following categories of information:

• Name, company name, designation, email address, address, GST details, and business contact details.
• Product enquiry details, quotation requests, purchase requirements, delivery location, and related communication.
• Supplier, vendor, transporter, customer, or business partner information required for lawful trade operations.
• Billing, tax, invoice, logistics, and delivery-related information.
• Information voluntarily submitted by users through enquiry forms, email, attachments, or other communication.
• Technical information such as IP address, browser type, device details, pages visited, date and time of access, and website usage data.
• Cookies or similar technology data, where applicable.

We do not intentionally collect unnecessary sensitive personal data through this website. Users should avoid submitting confidential, financial, or sensitive personal information unless required for a lawful business purpose.

3. Purpose of Collection and Processing

We may use the collected information for the following purposes:

• To respond to enquiries, quotation requests, and product-related communication.
• To process orders, invoices, delivery, logistics, documentation, and payment-related matters.
• To verify business identity, tax details, GST information, and compliance requirements.
• To communicate with customers, suppliers, vendors, transporters, and business partners.
• To maintain records for accounting, audit, tax, legal, and regulatory purposes.
• To improve website performance, security, functionality, and user experience.
• To prevent fraud, misuse, unauthorised access, or unlawful activity.
• To comply with applicable laws, government directions, court orders, regulatory requirements, or lawful requests from authorities.

We process personal data only for lawful purposes and, where required, based on consent, contractual requirement, legal obligation, or legitimate business necessity.

4. Consent

By using this website, submitting an enquiry form, sending an email, or communicating with us, you consent to the collection and use of your information in accordance with this Privacy Policy.

Where consent is required under applicable law, you may withdraw such consent by contacting us at turnedturtletrader@gmail.com. Withdrawal of consent may affect our ability to respond to enquiries, process transactions, or provide requested services.

5. Cookies and Website Technologies

Our website may use cookies, analytics tools, or similar technologies to improve user experience, understand website traffic, and maintain website security.

Users may disable cookies through browser settings. However, some website features may not function properly if cookies are disabled.

6. Sharing of Information

We may share information with the following parties where necessary and lawful:

• Suppliers, vendors, manufacturers, distributors, logistics partners, transporters, and warehouses.
• Banks, payment service providers, accountants, auditors, tax consultants, legal advisors, and professional consultants.
• Website hosting providers, IT service providers, email service providers, and data storage service providers.
• Government departments, law enforcement agencies, courts, tribunals, regulators, or statutory authorities.
• Any party where disclosure is necessary to protect our rights, comply with law, prevent fraud, or complete a business transaction.

We do not sell personal information to third parties.

7. Data Retention

We retain information only for as long as required for business, legal, accounting, tax, audit, contractual, regulatory, or legitimate operational purposes.

Once information is no longer required, we may delete, anonymise, archive, or securely store it in accordance with applicable law and business requirements.

8. Data Security

We take reasonable technical, administrative, and organisational measures to protect information from unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no internet-based platform, email system, or electronic communication method is completely secure. Users should exercise caution while sharing sensitive or confidential information online.

9. User Rights

Subject to applicable law, users may request:

• Access to their personal data.
• Correction or updating of inaccurate or incomplete data.
• Deletion of personal data, where legally permissible.
• Withdrawal of consent, where processing is based on consent.
• Grievance redressal regarding processing of personal data.

Requests may be sent to:

Email: turnedturtletrader@gmail.com
Subject Line: Privacy Request / Data Correction / Consent Withdrawal

10. Children's Data

Our website is intended for business and commercial users. We do not knowingly collect personal data of children. If we become aware that children's data has been collected without lawful basis, we will take reasonable steps to delete such data.

11. Third-Party Links

This website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites. Users should review the privacy policy of such third-party websites before sharing information.

12. Business Transfers

In case of merger, restructuring, transfer of business, sale of assets, change in control, or similar business event, relevant information may be transferred as part of such transaction, subject to applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the website after publication of changes shall indicate acceptance of the revised policy.

14. Contact Details

For any questions, requests, or complaints regarding this Privacy Policy, please contact: